Our helpline, email and webchat are open Monday-Friday, 9am-9pm (excluding Bank Holidays)
SAIF Care is available to all bereaved people under the care of SAIF Funeral Directors and provides helpline, email and webchat support which are free, confidential and provided by professional bereavement counsellors.
Our helpline Freephone 0800 917 7224, email help@saifcare.org.uk and webchat SAIF Care Chatare open Monday-Friday 9am-9pm (GMT), excluding Bank Holidays.
SAIF Care bereavement support is offered by SAIF – the National Society of Allied and Independent Funeral Directors.
The service is available to the clients of all SAIF Funeral Directors.
Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last.
People around you may seem to think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.
Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by.
Office Opening Hours - Monday - Friday 9:00am to 5:00pm
We are available 24 hours a day, 7 days a week, 365 days a year.
Andrew Roughley Independent Funeral Directors Ltd
trading as: Andrew Roughley Independent Funeral Directors
Head office: 13-14 Central Square, Maghull, Liverpool. L31 0AE. Company number 12426315
Andrew Roughley Independent Funeral Directors is an appointed representative of Golden Charter Limited trading as Golden Charter Funeral Plans which is authorised and regulated by the Financial Conduct Authority (FRN:965279).